北坎布里亚新的国民保健服务安全热线使工作人员能够在几个小时内报告关切并获得快速反应。 A new NHS safety hotline in North Cumbria enables staff to report concerns and get rapid responses within hours.

4月在北坎布里亚启动了一项新的国民保健制度试点方案,使工作人员能够通过专用电话热线报告安全关切,能够在数小时内而不是数周内迅速作出反应。 A new NHS pilot program in North Cumbria, launched in April, allows staff to report safety concerns via a dedicated call line, enabling rapid responses within hours instead of weeks. 安全咨询和支助电话在办公时间将雇员与安全治理小组连接起来,导致在一天之内迅速采取行动,例如消除可能造成损害的有缺陷的医疗装置。 The Safety Advice and Support Call connects employees with the Safety Governance Team during business hours, leading to swift action—such as removing faulty medical devices at risk of causing harm—within a single day. 该倡议引发了整个信任范围的警报,改进了反应协调,并赢得了包括执行主任阿德里安·克莱门斯博士在内的领导层的赞扬,后者称之为创新举措。 The initiative has prompted trust-wide alerts, improved response coordination, and earned praise from leadership, including Executive Medical Director Dr. Adrian Clements, who called it innovative. 该方案正在通过开展提高工作人员认识的运动加以扩大,并可被提名获得国家奖项。 The program is being expanded with staff awareness campaigns and may be nominated for a national award.