在大规模裁员后,IRS使用销售部队AI来援助工作人员,这引起了对公平性的关注。 The IRS uses Salesforce AI to aid staff after massive cuts, raising fairness concerns.

IRS正在利用来自销售部的AI代理机构,在将近25%的裁员与政府提高效率的努力和停业挂钩的情况下,协助关键司的工作。 The IRS is using AI agents from Salesforce to assist key divisions amid a nearly 25% staff reduction tied to government efficiency efforts and a shutdown. 这些工具部署在首席法律顾问办公室、纳税人辩护服务处和上诉办公室,用于处理文件搜索和案件摘要等任务,为剩余工作人员提供支助。 The tools, deployed in the Office of Chief Counsel, Taxpayer Advocate Services, and Office of Appeals, handle tasks like document searches and case summaries to support remaining staff. 自2024年以来,该机构损失了三分之一以上的审计员,削弱了税收,并正在转向自动化,同时取消了免费报税。 The agency has lost over a third of its auditors since 2024, weakening tax collection, and is shifting toward automation while eliminating free tax filing. 虽然人工智能是为了增加,而不是取代工人,但随着人力短缺的持续,这一举动引发了公平性和效率的担忧. Though AI is meant to augment, not replace, workers, the move raises concerns about fairness and efficiency as staffing shortages persist.