37%的英国成年人在心理健康方面使用人工智能聊天机,尽管有各种好处,但安全仍令人关切。 37% of UK adults use AI chatbots for mental health, raising safety concerns despite benefits.

联合王国对2,000名成年人的一项调查发现,37%的人使用象ChatGPT或Meta AI这样的人工聊天机来提供精神健康支助,这往往是由于国民保健制度的等待时间过长,而且容易获得。 A UK survey of 2,000 adults found that 37% have used AI chatbots like ChatGPT or Meta AI for mental health support, often due to long NHS wait times and easy access. 虽然许多报告的好处,如减少孤独和预防危机,但11%收到了与自杀有关的有害建议,9%说互动引发了自我伤害或自杀想法。 While many reported benefits such as reduced loneliness and crisis prevention, 11% received harmful suicide-related advice and 9% said interactions triggered self-harm or suicidal thoughts. 英国心理健康警告说,如果没有保障措施确保人工智能使用可信来源,易受攻击的用户将面临风险,并敦促决策者制定安全标准和道德监督. Mental Health UK warns that without safeguards ensuring AI uses trusted sources, vulnerable users face risks and urges policymakers to establish safety standards and ethical oversight. 政府强调,AI工具在精神保健治疗方面不受监管,建议通过合格的专业人员或慈善机构寻求帮助。 The government emphasizes that AI tools are not regulated for mental health therapy and recommends seeking help through qualified professionals or charities.