西班牙现在规定铁路退款为15+分钟列车延误,这提高了乘客权利。 Spain now mandates rail refunds for 15+ minute train delays, boosting passenger rights.

西班牙议会通过了一项法律,要求Renfe补偿其高速AVE和其他长途列车15分钟的乘客延误,扭转了提高退税门槛的2024年政策。 Spain’s parliament has passed a law requiring Renfe to compensate passengers for 15-minute delays on its high-speed AVE and other long-distance trains, reversing a 2024 policy that raised refund thresholds. 乘客现在将因延误15分钟或以上而获得50%的退款,因延误30分钟而获得全额退款。 Passengers will now receive 50% refunds for delays of 15 minutes or more and full refunds for 30-minute delays. 这一变化是《可持续交通法案》的一部分，尽管交通部警告潜在的财务和竞争影响，但仍在多方支持下获得通过。 The change, part of the Sustainable Mobility Act, passed with support from multiple parties despite opposition from the Transport Ministry, which warned of potential financial and competitive impacts. 预计新的规则不久将生效,从而加强西班牙铁路系统的乘客权利。 The new rules are expected to take effect soon, strengthening passenger rights in Spain’s rail system.