截至2025年6月,新西兰的房地产投诉增加了35%,主要是服务费和广告费,但对该行业的信任程度仍然很高。
New Zealand saw a 35% rise in real estate complaints by June 2025, mainly over service and ads, yet trust in the industry remains high.
在截至2025年6月30日的一年里,由于对客户服务、披露和误导广告的担忧,对新西兰持照房地产专业人员的正式投诉增加了35%,达到487件,尽管只有9%面临不当行为调查结果。
Formal complaints against New Zealand's licensed real estate professionals rose 35% to 487 in the year ending June 30, 2025, driven by concerns over customer service, disclosure, and misleading advertising, though only 9% faced misconduct findings.
尽管有所增长,但公众信心仍然很高,81%的监管是信任的,91%的监管者认为该行业是专业的。
Despite the increase, public confidence remains high, with 81% trusting regulation and 91% viewing the industry as professional.
房地产管理局报告说,持有许可证者人数稳定在15 692人,包括分支经理人数增加18%,并发起了AI指导、消费者教育和Instagram公司新的存在等举措,以提高透明度和支持。
The Real Estate Authority reported stable licensee numbers at 15,692, including an 18% rise in branch managers, and launched initiatives like AI guidance, consumer education, and a new Instagram presence to improve transparency and support.