Marriott公司终止了Sonder公司的伙伴关系,迫使客人在Sonder公司破产后直接从信用卡公司寻求退款。 Marriott ended its Sonder partnership, forcing guests to seek refunds directly from credit card companies after Sonder’s bankruptcy.

Marriott告诉收买Sonder的客人, 在与破产招待公司的交易结束后, 透过其信用卡公司寻求退款。 Marriott told guests who booked Sonder stays through its platforms to seek refunds via their credit card companies after ending its deal with the bankrupt hospitality firm. 这一举动扭转了先前的退款承诺,让旅行者——包括在纽约收费800美元和计划在休斯顿举行婚礼的其他旅行者——自己理清退款问题。 The move reversed earlier refund promises, leaving travelers — including one charged $800 in New York and another planning a Houston wedding stay — to sort out reimbursements themselves. Sonder 的突然关闭导致数百人滞留，没有通知或赔偿，主要信用卡发卡机构尚未澄清他们将如何处理拒付。 Sonder’s abrupt shutdown stranded hundreds without notice or compensation, and major credit card issuers have yet to clarify how they’ll handle chargebacks.