澳大利亚小企业失去了进入Meta平台的机会,面临财务伤害,没有明确的上诉程序。
Australian small businesses lost access to Meta platforms, facing financial harm with no clear appeals process.
澳洲各地的小企业主在社群媒体账户突然被Meta截断后挣扎不已,
Small business owners across Australia are struggling after their social media accounts were abruptly disabled by Meta, with no clear explanations or effective appeal processes.
Vy Tran和Miranda Richards等企业家失去了销售和通讯的重要平台,遭受财政损失和业务中断。
Entrepreneurs like Vy Tran and Miranda Richards lost access to vital platforms for sales and communication, suffering financial losses and operational disruptions.
尽管一再试图解决这一问题,但用户报告只收到自动化的通用答复。
Despite repeated attempts to resolve the issue, users report receiving only automated, generic responses.
电信业监察员和澳大利亚竞争和消费者委员会对缺乏消费者保护表示关切,敦促政府授予争议解决权力,建立外部监督,追究技术平台的责任。
The Telecommunications Industry Ombudsman and the Australian Competition and Consumer Commission have raised concerns about the lack of consumer protection, urging the government to grant dispute resolution authority and establish external oversight to hold tech platforms accountable.
Meta没有提出评论意见。
Meta has not commented.