TDCX赢得新加坡航空公司2025年服务优异奖,获奖五年,因缩短服务时间80%和保持93%的满意度而受到称赞。 TDCX wins Singapore Airlines’ 2025 Service Excellence Award for fifth year, praised for cutting service time by 80% and maintaining 93% satisfaction.

TDCX是全球数字客户经验提供者,连续第五年在新加坡航空公司2025年首席执行官服务卓越奖中被命名为杰出伙伴。 TDCX, a global digital customer experience provider, was named Outstanding Partner at Singapore Airlines’ 2025 CEO Service Excellence Awards for the fifth consecutive year. 该荣誉承认TDCX通过将平均交易处理时间减少80%、从5分钟减至1分钟、同时保持93%的客户满意度的专有工具,在提高SIA服务效率方面发挥作用。 The honor recognizes TDCX’s role in enhancing SIA’s service efficiency through proprietary tools that cut average transaction handling time by up to 80%, reducing it from five to one minute, while maintaining a 93% customer satisfaction score. 该公司总部设在新加坡,拥有分布在37个地点的20 000多名雇员,已成为数字转型、采用AI系统以及跨旅游和其他行业客户创新经验的可信任伙伴。 The company, headquartered in Singapore with over 20,000 employees across 37 locations, has become a trusted partner in digital transformation, AI adoption, and customer experience innovation across travel and other industries.