保险人正在迅速采用人工智能来提高效率,采用新的工具使任务自动化并扩大服务范围。 Insurers are rapidly adopting AI to boost efficiency, with new tools automating tasks and expanding services.

保险业正在加快采用AI,以应对不断变化的客户需求和人员配置挑战,EZLynx和Avallon等公司率先进行创新。 The insurance industry is accelerating its adoption of AI to address evolving customer demands and staffing challenges, with companies like EZLynx and Avallon leading innovation. EZLynx的AI 助理EVA自动将电子邮件起草和客户沟通、提高代理商效率和服务质量等任务自动化,而Avalron则筹集460万美元,将其AI驱动的索偿平台扩大到工人保费和汽车保险之外。 EZLynx’s AI assistant EVA automates tasks like email drafting and client communication, boosting agent efficiency and service quality, while Avallon raised $4.6 million to expand its AI-driven claims platform beyond workers’ comp and auto insurance. 另外,保险杂志11月12日的"MGA人工智能工具"演示日将展示工作流程自动化,承保,索赔等方面的实用人工智能解决方案, 突出显示越来越多的人工智能工具在保险价值链中提升人力专业知识. Meanwhile, Insurance Journal’s “AI Tools for MGAs” Demo Day on November 12 will showcase practical AI solutions for workflow automation, underwriting, claims, and more, highlighting a growing trend toward intelligent tools that enhance human expertise across the insurance value chain.