美国银行11月7日的停电扰乱了数千人的移动和在线银行业务,影响到账户和Zelle,没有损失资金,但完全恢复工作尚未完成。 Bank of America's Nov. 7 outage disrupted mobile and online banking for thousands, affecting accounts and Zelle, with no funds lost but full recovery incomplete.

包括休斯顿、达拉斯、洛杉矶和芝加哥等美国主要城市的数千名客户的移动和网上银行业务中断。 A widespread technical outage at Bank of America on November 7, 2025, disrupted mobile and online banking for thousands of customers across major U.S. cities, including Houston, Dallas, Los Angeles, and Chicago. 用户们报告了访问账户、查看余额、完成交易和使用Zelle的问题,Downtector记录了3 000多起投诉。 Users reported issues accessing accounts, viewing balances, completing transactions, and using Zelle, with over 3,000 complaints logged by Downdetector. 中断于下午7时17分左右开始,主要影响是移动应用程序,但在线银行和登录功能也受损。 The disruption began around 7:17 p.m. EST and affected primarily the mobile app, though online banking and login functions were also impaired. 虽然银行表示这个问题正在得到解决,而且没有损失任何资金,但全面恢复服务的工作仍未完成,有些客户仍面临间歇性准入问题。 While the bank stated the issue was being resolved and no funds were lost, full service restoration remained incomplete, with some customers still experiencing intermittent access problems. 银行建议用户在800-432-1000之间联系支持,或使用中继服务,但没有提供详细的解释或解决问题的时间表。 The bank advised users to contact support at 800-432-1000 or use relay services, but did not provide a detailed explanation or timeline for resolution.