从2023年到2025年中,计程车投诉超过4 286起,收费过高,票价高涨,引起最关切的问题。 Over 4,286 taxi complaints were filed from 2023 to mid-2025, with overcharging and fare issues the top concerns.

在2023年1月至2025年6月期间,向国家运输管理局提出了超过4 286起出租车投诉,其中最突出的问题是收费过高。 Over 4,286 taxi complaints were filed with the National Transport Authority between January 2023 and June 2025, with overcharging the top issue. 在2023年、2024年和2025年初分别有1 047起、940起和444起投诉。 Fare problems, including incorrect extras, failure to give change, and malfunctioning meters, accounted for 1,047 complaints in 2023, 940 in 2024, and 444 in early 2025. 司机行为和身份识别问题也居高不下,在912天内有840起投诉。 Driver conduct and identification concerns also remained high, with 840 complaints over 912 days. 通过《信息自由法》获得的数据突出表明了出租车服务质量、透明度和问责制方面持续存在的挑战。 The data, obtained via the Freedom of Information Act, underscores persistent challenges in taxi service quality, transparency, and accountability.