Kordia是新西兰的一家提供商,现在已成为全球拨号伙伴,在当地提供AI-动力联系中心服务。 Kordia, a New Zealand provider, is now a global Dialpad partner, delivering AI-powered contact center services locally.

Kordia被Dialpad命名为全球管理服务合作伙伴, Kordia has been named a global Managed Services Partner by Dialpad, one of only five worldwide, to deliver AI-powered contact center solutions in New Zealand. 这种伙伴关系使当地企业能够在Kordia的支持下,利用Dialpad的实时AI平台来建立、整合和24/7服务,包括充当当地SIP和电话供应商。 The partnership enables local businesses to access Dialpad’s real-time AI platform with support from Kordia for setup, integration, and 24/7 service, including acting as the local SIP and calling provider. 情绪分析、自动记录誊本和统一分析等特征旨在促进客户参与和业务效率,并引起保健、旅行和保险部门的浓厚兴趣。 Features like sentiment analysis, automated transcripts, and unified analytics aim to boost customer engagement and operational efficiency, with strong interest from healthcare, travel, and insurance sectors. 合作的基础是与2023年澳大拉西亚国际年伙伴奖承认的四年关系,将全球AI创新与当地专门知识相结合,实现客户服务现代化。 The collaboration builds on a four-year relationship recognized with a 2023 Australasia Partner of the Year award, combining global AI innovation with local expertise to modernize customer service.