华盛顿州将失业呼叫中心工作时间延长90天,以解决20%的报销申请激增的问题。 Washington State extends unemployment call center hours for 90 days to address a 20% surge in claims.

华盛顿州就业保障部(Washington State Employ Security Security Department)已启动为期90天的试点, 延长失业呼叫中心时间, Washington State’s Employment Security Department has launched a 90-day pilot to extend unemployment call center hours, responding to a surge in claims from federal workers, seasonal layoffs, and private-sector job losses during the ongoing government shutdown. 新的日程安排包括星期一至星期五的延长时数和有限的周末服务,下午专门用于处理索赔。 The new schedule includes extended hours Monday through Friday and limited weekend service, with afternoons dedicated to processing claims. 这一举措旨在减少不断增加的积压,并在逐年增加20%的索偿额的同时,改善养恤金的发放,同时在现有人员配置和预算限度内运作。 The move aims to reduce a growing backlog and improve benefit delivery amid a 20% year-over-year increase in claims, all while operating within existing staffing and budget limits. 教育促进可持续性发展司将每周评估该方案,并根据需要进行调整。 The ESD will assess the program weekly and make adjustments as needed.