澳大利亚ACC公司对微软公司提起诉讼,指控微软公司对微软公司365(包括联合试点公司)的定价变动有误导性,影响到270万用户。
Australia’s ACCC sues Microsoft over alleged misleading pricing changes to Microsoft 365, including Copilot, affecting 2.7 million users.
微软公司正在面对澳大利亚的法律诉讼,因为据称它误导了约270万客户,要求改变微软365服务的价格,目前包括AI助理副驾驶。
Microsoft is facing Australian legal action over allegations it misled about 2.7 million customers about pricing changes to its Microsoft 365 service, which now includes the AI assistant Copilot.
ACCC声称,该公司的更新电子邮件隐含的用户必须支付更多或取消,而没有明确说明他们可以按照原价维持现有的计划,而无需共同驾驶。
The ACCC claims the company’s renewal emails implied users had to pay more or cancel, without clearly stating they could keep their existing plan—without Copilot—at the original price.
在更新前仅7天就发送了提及成本较低的“经典”计划的后续电子邮件,引起了透明度问题。
A follow-up email mentioning the lower-cost “classic” plan was sent just seven days before renewal, raising transparency concerns.
ACCC认为,这剥夺了消费者知情选择的机会,特别是考虑到办事处应用程序的基本性质。
The ACCC argues this deprived consumers of informed choices, especially given the essential nature of Office apps.
如果被判定有罪,微软公司可能面临高达5 000万美元或调整后营业额30%的罚款。
If found guilty, Microsoft could face penalties up to $50 million or 30% of its adjusted turnover.
微软说它重视透明度,并正在审查指控。
Microsoft says it values transparency and is reviewing the allegations.