受2021年罗杰斯网络停电影响的加拿大客户可以通过集体诉讼获得赔偿。 Canadian customers affected by a 2021 Rogers network outage may get compensation through a class-action lawsuit.

2021年4月19日Rogers、Fido或Chatr账户活跃的加拿大消费者可能有资格通过魁北克高等法院授权的集体诉讼获得赔偿。 Canadian consumers with active Rogers, Fido, or Chatr accounts on April 19, 2021, may be eligible for compensation from a class-action lawsuit authorized by the Superior Court of Quebec. 这场诉讼由Lex Group Inc提出,起因是软件问题造成全国网络中断,使电话、短信和互联网服务中断数小时,影响到紧急通信和远程工作。 The lawsuit, filed by Lex Group Inc., stems from a nationwide network outage caused by a software issue that disrupted phone, text, and internet services for hours, affecting emergency communications and remote work. Rogers公司发放了为期一天的服务信贷,但诉讼寻求额外的损害赔偿,包括部分退款以及可能的补偿、精神或惩罚性损害赔偿。 Rogers issued a one-day service credit, but the lawsuit seeks additional damages, including partial refunds and potential compensatory, moral, or punitive damages. 除非在2025年11月23日前选择退出,否则所有受影响的客户都将自动被包括在内,无需预付法律费用——这些费用将从裁定的任何损害赔偿中支付。 All affected customers are automatically included unless they opt out by November 23, 2025, with no upfront legal fees—these would be paid from any awarded damages. 案件将由蒙特利尔法院裁决。 The case will be decided by a court in Montreal.