一个不列颠哥伦比亚的客户在亚马逊未能交付一揽子计划并拒绝退款后赢得20 000美元,这违反了省消费者法。 A BC customer won $20,000 after Amazon failed to deliver a package and denied a refund, violating provincial consumer laws.

不列颠哥伦比亚省的一个客户在声称一个亚马逊包从未运抵之后,赢得了20 000美元的赔偿金,民事解决法庭裁决亚马逊没有确保妥善交货或解决问题。 A British Columbia customer won a $20,000 compensation award after claiming an Amazon package never arrived, with the Civil Resolution Tribunal ruling Amazon failed to ensure proper delivery or resolve the issue. 这名顾客质疑亚马逊向家中某人交货的说法, 引述警方报告, 尽管服务尝试未成功, The customer disputed Amazon’s claim of delivery to someone at the home, citing a police report and lack of refund despite unsuccessful service attempts. 不列颠哥伦比亚消费者保护公司发现亚马逊州违反省级法律,未经同意交付货物,未发放退款,拒绝亚马逊州因证据不足而提出的退款滥用索赔。 Consumer Protection BC found Amazon violated provincial laws by delivering without consent and failing to issue a refund, rejecting Amazon’s claim of refund abuse due to insufficient evidence. 该决定强调了对跨界电子商务中交货可靠性和消费者权利的关切,亚马逊面临500美元额外罚款和30天请求重新审议。 The decision highlights concerns over delivery reliability and consumer rights in cross-border e-commerce, with Amazon facing a $500 additional fine and 30 days to request reconsideration.