尽管工作人员富有同情心,但由于严重延误和系统性故障,约克郡东区的成人社会护理被评为“不足”。
East Riding of Yorkshire’s adult social care rated "inadequate" due to severe delays and systemic failures, despite staff compassion.
约克郡东区议会的成人社会护理服务被护理质量委员会评为“不足”,理由是评估、设备提供和疗养院安置严重延误,有些人等待长达两年的白手杖培训和 45 周的扶手。
East Riding of Yorkshire Council’s adult social care services have been rated "inadequate" by the Care Quality Commission, citing severe delays in assessments, equipment provision, and care home placements, with some waiting up to two years for white cane training and 45 weeks for grab rails.
CQC发现了一些系统性问题,包括领导层不稳定、配电服务不足和人员配置挑战,导致健康状况恶化、下降增加以及更长期的护理需求增加。
The CQC found systemic issues including leadership instability, insufficient reablement services, and staffing challenges, leading to worsened health, increased falls, and greater long-term care needs.
虽然工作人员的同情心受到赞扬,照料者支助服务受到赞扬,但理事会承认调查结果,并保证在领导才能、等候时间和服务用户参与方面作出紧急改进。
While staff were praised for compassion and the carers’ support service was lauded, the council acknowledged the findings and pledged urgent improvements in leadership, wait times, and service user involvement.