从2026年1月15日起,Meta将在“WhessApp Business API”上禁止一般的AI聊天室,只保留针对企业的AI工具。 Meta will ban general AI chatbots on WhatsApp Business API from Jan 15, 2026, keeping only business-specific AI tools.

自2026年1月15日起,Meta禁止其 " WhatsApp Business API " 中通用的 " AI " 聊天室,以OpenAI和 " Explication " 等公司为目标,这些公司利用平台分发广泛的 " AI " 助手。 Meta is banning general-purpose AI chatbots from its WhatsApp Business API starting January 15, 2026, targeting companies like OpenAI and Perplexity that use the platform to distribute broad AI assistants. 此举的目的是防止系统压力因信息量过大而造成,并确保API继续侧重于企业对客户服务,如支助和预订。 The move aims to prevent system strain from excessive message volumes and ensure the API remains focused on business-to-customer services like support and bookings. 虽然仍然允许用于具体业务职能的AI工具,但Meta将决定什么算作普通用途助理,将AI对WhessApp的控制并入它自己的Meta AI。 While AI tools for specific business functions are still allowed, Meta will decide what counts as a general-purpose assistant, consolidating AI control on WhatsApp under its own Meta AI.