2025年9月18日, 网络升级过程中发生人为错误, 导致澳大利亚全国三度零断电, 造成三人死亡, A human error during a network upgrade caused a nationwide Triple Zero outage in Australia on September 18, 2025, resulting in three deaths and sparking calls for reform.

2025年9月18日,由于网络升级过程中人为错误导致澳大利亚的三零紧急服务中断,南澳大利亚,北领地和西澳大利亚的通话中断,导致三人死亡. A September 18, 2025, outage of Australia’s Triple Zero emergency service, caused by a human error during a network upgrade, disrupted calls across South Australia, the Northern Territory, and Western Australia, leading to the deaths of three people. Optus及其母公司Singtel将这次失败归咎于错误的防火墙更新,引起公众反弹,25%的Optus客户考虑离开。 Optus and its parent company Singtel attributed the failure to a faulty firewall update, prompting public backlash, with 25% of Optus customers considering leaving. 该公司承诺进行改革,包括进行独立审查、改进监测和设立一个专门应对小组。 The company pledged reforms including an independent review, improved monitoring, and a dedicated response team. 目前正在进行两项调查,预计将在参议院进行议会调查。 Two investigations are underway, and a parliamentary inquiry is expected in the Senate. 政府计划到2025年底建立更强大的三重零级“监管人”, 电话公司可能面临超过1 000万美元的罚款。 The government plans to establish a stronger Triple Zero “custodian” by late 2025, and telcos may face fines exceeding $10 million. 通讯部长Anika Wells因在危机期间出国遭到批评。 Communications Minister Anika Wells faced criticism for traveling abroad during the crisis.