Taco Bell是美国最快的驱动器 但Chick Fil-A在满意和友好方面得分最高 Taco Bell is fastest drive-thru in U.S., but Chick-fil-A scores highest in satisfaction and friendliness.

Intouch Insights 和 QSR 杂志的一项新研究, 将13个美国快餐连锁店的驱动力-干劲表现排在首位, 发现Taco Bell是最快的, 平均总时间为4分钟17秒, 连续第五年排在顶端。 A new study by Intouch Insights and QSR Magazine ranks drive-thru performance across 13 U.S. fast food chains, finding Taco Bell the fastest with an average total time of 4 minutes and 17 seconds—its fifth straight year at the top. Chick-fil-A在速度上名列最后,其原因是交通量大和有线订购系统,但客户满意程度(98%)和友好程度(93%)居领先地位。 Chick-fil-A ranked last in speed, attributed to high traffic and an in-line ordering system, but led in customer satisfaction (98%) and friendliness (93%). 麦当劳在友好度(65%)和满意度(86%)两方面得分最低,而塔科贝尔获得88%的满意度和78%的友好度。 McDonald’s scored lowest in both friendliness (65%) and satisfaction (86%), while Taco Bell earned 88% satisfaction and 78% friendliness. 结果显示,速度和服务质量之间有明显的权衡。 The results show a clear trade-off between speed and service quality.