8Flow.ai推出AI平台,以提高第一线效率、缩短工作时间和提高生产力。 8Flow.ai launches AI platform to boost frontline efficiency, cutting work time and boosting productivity.

8 Flow.ai已推出其工作流程背景平台,利用AI对ServiceNow和ServiceForce等系统的一线行动提供实时了解。 8Flow.ai has launched its Workflow Context Platform, using AI to provide real-time insights into frontline operations across systems like ServiceNow and Salesforce. 该平台确定工作流程效率低下、自动化机会和生产力驱动因素,早期采用者报告,结案个案增加14%,代理生产率提高11%,每个雇员每周节省一小时以上。 The platform identifies workflow inefficiencies, automation opportunities, and productivity drivers, with early adopters reporting a 14% rise in cases closed, 11% higher agent productivity, and over an hour saved per employee weekly. 它提供过程发现、人际智能、实时分析和自动化蓝图,安全地与现有工具相结合。 It offers process discovery, people intelligence, real-time analytics, and automation blueprints, integrating securely with existing tools. 该平台将在纳什维尔的客户接触周上展出, 突出显示人工智能在改善员工和客户体验方面的作用. The platform will be showcased at Customer Contact Week in Nashville, highlighting AI’s role in improving employee and customer experiences.