Agora和Exotel启动 AI 语音机器人,用于多个平台的实时电话、削减成本和提升关键行业的自动化。 Agora and Exotel launch AI voice bots for real-time calls across multiple platforms, cutting costs and boosting automation in key industries.

Agora与Exotel合作, 利用Exotel的代理Stream平台推出AI语音机器人, 使得PSTN、WhatsApp、In-ap、WebRTC等频道能进行实时、人性化的对话。 Agora has partnered with Exotel to launch AI voice bots using Exotel’s AgentStream platform, enabling real-time, human-like conversations across PSTN, WhatsApp, in-app, and WebRTC channels. 这一整合将Agora的交流型AI引擎与Exotel的语音流基础设施结合起来,允许企业将30-40%的常规通话自动化,将成本降低30%,并在印度和中东每年处理5-1亿个语音互动。 The integration combines Agora’s Conversational AI Engine with Exotel’s voice streaming infrastructure, allowing enterprises to automate 30–40% of routine calls, cut costs by up to 30%, and handle 50–100 million voice interactions annually in India and the Middle East. 解决方案支持任何大型语言模式,提供超低延迟,并在网络条件差的情况下可靠地运作。 The solution supports any large language model, delivers ultra-low latency, and works reliably in poor network conditions. 合作的目的是利用Exotel公司管理250多亿次年度谈话的经验,推动BFSI、医疗保健、电子商务和后勤等部门的数字转型。 The collaboration aims to boost digital transformation across sectors like BFSI, healthcare, e-commerce, and logistics, building on Exotel’s experience managing over 25 billion annual conversations.