皇家邮局因第三年未达到交付目标而罚款2 100万英镑,并下令改善服务。 Royal Mail fined £21M for failing delivery targets for third year, ordered to improve service.

英国监管机构Ofcom因2024-25财政年度未能达到头等和二等邮件交付目标,连续第三年受到处罚,对皇家邮件处以2 100万英镑的罚款。 Royal Mail has been fined £21 million by UK regulator Ofcom for missing first and second class mail delivery targets in the 2024-25 financial year, the third consecutive year it has been penalized. 只有77%的一流邮件和92.5%的二流邮件按时交付,低于93%和98.5%的目标。 Only 77% of first-class mail and 92.5% of second-class mail were delivered on time, below the 93% and 98.5% targets. Ofcom说,尽管天气恶劣,《皇家邮报》仍未能履行其义务,对依赖及时服务的客户造成了伤害。 Ofcom said Royal Mail failed to meet its obligations despite extreme weather, causing harm to customers who rely on timely service. 由于皇家邮政承认责任, 罚款从3000万英减少, 要求制定公共改善计划, The fine, reduced from £30 million due to Royal Mail’s admission of liability, comes with a demand for a public improvement plan, warning of further penalties if performance doesn’t improve. 皇家邮局计划将二等货送到其他工作日,维持星期一至星期六头等货的交付,并雇用20 000名临时工人在节假日上班。 Royal Mail plans to shift second-class delivery to every other weekday, maintain Monday-to-Saturday first-class delivery, and hire 20,000 temporary workers for the holiday season.