萨瑟兰公司推出保险人工智能中心, 以实现保险自动化,降低成本, 提高效率. Sutherland launches Insurance AI Hub to automate insurance tasks, cutting costs and boosting efficiency with regulated, transparent AI.

萨瑟兰启动了保险AI枢纽,这是一个专门的AI平台,旨在使核心保险功能跨越多个线实现自动化,目的是提高效率和降低成本。 Sutherland has launched the Insurance AI Hub, a specialized AI platform designed to automate core insurance functions across multiple lines, aiming to boost efficiency and cut costs. 该平台以审计线索、透明度和人力监督为特征,以满足监管需求,利用代理AI将报销和注册周期时间减少30%,将渗漏减少12%,提高满意度。 The platform features audit trails, transparency, and human oversight to meet regulatory needs, using agentic AI to reduce claims and enrollment cycle times by up to 30%, cut leakage by 12%, and improve satisfaction. 互联承保将胜率提高了 16%，并产生了 3.7 倍的高需求业务，而语音 AI 将联络中心效率提高了 20%，转化率提高了 3%，并将净推荐值提高了 10 分以上。 Connected Underwriting increases win rates by 16% and generates 3.7 times more high-appetite business, while Voice AI improves contact center efficiency by 20%, raises conversion rates by up to 3%, and boosts net promoter scores by over 10 points. 公司指出,保险公司正在从AI试点转向实际的、可衡量的实施,因为要求遵守的要求不断增长,而且现实世界正在取得成果。 The company notes insurers are shifting from AI pilots to practical, measurable implementations due to growing demands for compliance and real-world results.