澳大利亚的电信危机随着投诉、服务中断以及要求更严格监管而加剧。 Australia’s telecom crisis deepens with soaring complaints, service outages, and calls for stricter regulation.

澳大利亚电信业面临不断升级的客户投诉，财务困难案件增加了 46%，无服务投诉激增了 69%，而 Optus 9 月份的三零中断导致三人死亡，情况更加恶化。 Australia’s telecom sector faces escalating customer complaints, with a 46% rise in financial hardship cases and a 69% surge in no-service complaints, worsened by Optus’s September triple-zero outage linked to three deaths. 电信业监察员报告说,由于消费者难以提供基本服务,由于系统性问题,包括覆盖面差和决议拖延,电信业监察员的工作压力越来越大。 The Telecommunications Industry Ombudsman reports growing strain as consumers struggle to afford essential services, amid systemic issues including poor coverage and delayed resolutions. 批评者呼吁加强监管,敦促制定新的立法和提供更好的资金监督,因为一项待决法案旨在加大对违反行业守则行为的处罚力度。 Critics call for stronger regulation, urging new legislation and a better-funded watchdog, as a pending bill aims to increase penalties for industry code violations.