英国超过两天的宽带断电引发开放服务用户9.98英镑的自动退款。 UK broadband outages over two days trigger automatic £9.98 refunds for Openreach customers.

如果你的宽带断线,而你的供应商是Ofcom自动补偿计划的一部分 — — 如BE、Vodafone或TalkTalk(开放客户) — — 你可以在两个工作日后得到9.98英镑,再加9.98英镑,每增加一天,问题将继续存在。 If your broadband goes down and your provider is part of Ofcom’s automatic compensation scheme—such as BE, Vodafone, or TalkTalk (Openreach customers)—you may receive £9.98 after two full working days without service, plus another £9.98 for each additional full day the issue persists. 赔偿适用于停工、延迟安装、错约或服务损失,并在解决或取消后30天内支付。 Compensation applies to outages, delayed installations, missed appointments, or service loss, and is paid within 30 days of resolution or cancellation. 不需要索赔;退款是自动发放的。 No claim is needed; the refund is issued automatically. 如果您认为自己欠了钱, 但没有收到钱, 请联系提供商或Ofcom。 If you believe you’re owed money but haven’t received it, contact your provider or Ofcom. 该计划覆盖开放服务网络的服务。 The scheme covers services on the Openreach network.