Qantas呼叫中心的2025年7月黑客揭露了570万客户数据, A July 2025 hack of a Qantas call center exposed 5.7 million customers' data due to a Salesforce flaw, triggering massive penalties and legal action.

Qantas的一个重大数据漏洞与一个黑客集团勾结,利用一个海外呼叫中心使用的销售员软件中的脆弱性,揭露了多达570万客户的个人信息,包括姓名、地址、电话号码、出生日期和Acent Flyer详情。 A major data breach at Qantas, linked to a hacking group exploiting a vulnerability in Salesforce software used by an offshore call center, has exposed personal information of up to 5.7 million customers, including names, addresses, phone numbers, dates of birth, and Frequent Flyer details. 这起违约事件发生在2025年7月, 导致CEO Vanessa Hudson损失250 000美元奖金, 根据澳大利亚严格的隐私法, The breach, which occurred in July 2025, has triggered a $250,000 bonus loss for CEO Vanessa Hudson and could lead to penalties exceeding $7 billion under Australia’s strict privacy laws. 总共153千兆字节的被盗数据被张贴在文件共享平台上,引起对身份盗窃和骗骗行为的担忧。 Stolen data, totaling 153 gigabytes, was posted on file-sharing platforms, raising concerns about identity theft and scams. Qantas提供了身份保护支持,确保新南威尔士州法院发布禁止进入的禁令,并正在与当局合作,但该命令在国际上不适用。 Qantas has offered identity protection support, secured a court injunction in New South Wales to block access, and is working with authorities, but the order does not apply internationally. 已向澳大利亚信息专员办公室提出申诉,预期会提起集体诉讼。 A complaint has been filed with the Office of the Australian Information Commissioner, and class actions are expected. 这一事件是澳大利亚主要公司数据泄漏的大趋势的一部分,凸显了第三方软件依赖性和供应链网络攻击的持续风险。 The incident is part of a broader trend of major corporate data leaks in Australia, highlighting ongoing risks from third-party software dependencies and supply chain cyberattacks.