美国的空中旅行中断事件急剧增加,2024年有创纪录的投诉,2025年7月,尽管旅客人数很多,问题依然存在。 Air travel disruptions in the U.S. are surging, with record complaints in 2024 and ongoing issues in July 2025 despite high passenger numbers.

美国的航空旅行投诉因延误和取消而不断上升, 根据美国公共利益研究组, 2024年是五年来第四次投诉创历史新高。 Air travel complaints in the U.S. are rising, driven by delays and cancellations, with 2024 marking the fourth time in five years that complaints hit record highs, according to the U.S. Public Interest Research Group. 尽管2025年7月有9 220万乘客飞行,但许多人仍面临长期混乱、假期损失和未偿还的额外费用,甚至在向航空公司和运输部寻求帮助后也是如此。 Despite 92.2 million passengers flying in July 2025, many faced extended disruptions, lost vacations, and unreimbursed additional costs, even after seeking help from airlines and the Department of Transportation. PIRG强调,航空公司控制因素,如人员配备和日程安排,并敦促旅行者使用DOT的飞行权利(FlightRights.gov)来理解他们在中断期间重新预订、膳食、住宿和运输的权利。 PIRG stresses that airlines control factors like staffing and scheduling, and urges travelers to use the DOT’s FlightRights.gov to understand their rights to rebooking, meals, lodging, and transportation during disruptions.