德里为50份关键文件推出基于 " WhatsApp " 的政府服务,并配有AI聊天机。 Delhi launches WhatsApp-based government services with AI chatbots for 50 key documents.

德里政府正在推出"通过WhatsApp治理", 让居民可以通过WhatsApp使用人工智能双语聊天机器人, 通过WhatsApp申请近50项服务, The Delhi government is launching "Governance through WhatsApp," enabling residents to apply for nearly 50 services—including birth and caste certificates—via WhatsApp using AI-powered bilingual chatbots in Hindi and English. 该平台将使用户能够提交表格,用OCR上传文件,并安全地付费,通过中央仪表板进行实时监测。 The platform will allow users to submit forms, upload documents with OCR, and pay fees securely, with real-time monitoring via a centralized dashboard. 该倡议由承包技术公司开发,由信息技术部监督,旨在改善获得政府服务的机会,特别是数字识字或因特网上网有限者获得政府服务的机会,作为更广泛的数字化努力的一部分。 Developed by a contracted tech firm and overseen by the IT Department, the initiative aims to improve access to government services, especially for those with limited digital literacy or internet access, as part of a broader digitization effort.