2025年的断电阻止了对客户的紧急呼救,包括威胁生命的病例,引发了安全问题。 Optus outages in 2025 blocked emergency calls for customers, including life-threatening cases, sparking safety concerns.

根据ABC的7:30节目,Optus客户在2025年经历了三起事件,他们无法拨打三零号,尽管没有已知的设备问题. Optus customers experienced three additional incidents in 2025 where they couldn’t dial triple zero, despite no known device issues, according to ABC’s 7:30 program. 包括一位有心脏病发作症状、在高尔夫球场时无法获得紧急服务的妇女。 Two cases required ambulances and one needed police, including a woman who had heart attack symptoms and couldn’t reach emergency services while golfing. Telstra证实这些电话没有收到, 但Optus未发现过错或正式调查, 除非顾客同意。 Telstra confirmed the calls weren’t received, but Optus has not identified a fault or launched a formal investigation unless customers consent. 由于这些失败,人们更加担心该网络的紧急呼吁可靠性,特别是在农村地区,这促使人们呼吁加强问责制和改善基础设施。 The failures have intensified concerns about emergency call reliability on the network, especially in rural areas, prompting calls for better accountability and infrastructure improvements.