沃尔玛正在培训所有210万雇员使用人工智能工具提高生产力,强调支持而不是替代。 Walmart is training all 2.1 million employees to use AI tools to improve productivity, emphasizing support over replacement.

Walmart正与OpenAI发起AI技能倡议, 培训所有210万名雇员使用AI工具提高客户服务、库存和供应链等角色的生产率。 Walmart is launching an AI skills initiative with OpenAI, training all 2.1 million employees to use AI tools to boost productivity in roles like customer service, inventory, and supply chain. 首席执行官道格·麦克米隆说AI会支持而不是取代工人, 使用像斯帕基助理之类的工具, CEO Doug McMillon says AI will support, not replace, workers, with tools like the Sparky assistant already helping with grocery planning. 该公司正在扩大基于技能的雇用和认证方案,以解决劳动力短缺问题,强调逐步一体化和以人为本的服务。 The company is expanding skills-based hiring and certification programs to address labor shortages, emphasizing gradual integration and human-centered service. 员工对这些变化持乐观态度,沃尔玛继续投资于工资和商店升级。 Employees are optimistic about the changes, and Walmart continues investing in wages and store upgrades.