印度调查Amazon、Flipkart和Myntra在交付现金订单上的隐藏费用,
India investigates Amazon, Flipkart, and Myntra over hidden fees on cash-on-delivery orders, calling them deceptive practices.
印度政府正在调查电子商务平台,包括亚马逊、菲利帕卡特和明特拉,以指控对交付现金订单收取隐藏费用 — — 如平台、付款和保护费 — — 的指控,将误导消费者的做法称为“黑暗模式 ” 。
India’s government is investigating e-commerce platforms, including Amazon, Flipkart, and Myntra, over allegations of charging hidden fees—such as platform, payment, and protection charges—on cash-on-delivery orders, calling the practices "dark patterns" that mislead consumers.
联邦部长普拉哈德·乔希 (Pralhad Joshi) 证实,调查正在进行中,理由是人们普遍抱怨仅在结账时才披露意外费用,这些费用在没有明确披露的情况下抬高了价格。
Union Minister Pralhad Joshi confirmed a probe is underway, citing widespread complaints about unexpected fees revealed only at checkout, which inflate prices without clear disclosure.
此举之后,根据《2019年消费者保护法》,以误导性定价为由,对第一Cry处以2拉克的罚款,目的是提高透明度。
The move follows a ₹2 lakh penalty against FirstCry for misleading pricing and aims to enforce transparency under the Consumer Protection Act, 2019.
当局警告对侵犯消费者权利的平台采取严格行动。
Authorities warn of strict action against platforms violating consumer rights.