亚马逊在公平贸易委员会结算中支付2.5B美元,以支付欺骗性的首期签名和硬注销。 Amazon to pay $2.5B in FTC settlement over deceptive Prime sign-ups and hard cancellations.

亚马逊已同意与公平贸易委员会达成25亿美元的和解, Amazon has agreed to a $2.5 billion settlement with the FTC over allegations it misled millions into signing up for Prime without consent and made canceling difficult. 处罚包括对2019年6月至2025年6月期间签约或试图取消的客户处以10亿美元的罚款和15亿美元的退款。 The penalty includes a $1 billion fine and $1.5 billion in refunds for customers who signed up or tried to cancel between June 2019 and June 2025. 公司现在必须提供一个明确的方法来拒绝Prime, The company must now offer a clear way to decline Prime and simplify cancellation. 到2025年12月25日,将自动发放每人最多51美元的退款,2026年将启动索偿程序。 Refunds, up to $51 per person, will be issued automatically by December 25, 2025, with a claims process in 2026. 公平贸易委员会称这项命令具有历史意义,引用公司内部术语如“无言癌症”来描述欺骗性做法。 The FTC called the order historic, citing internal company terms like "unspoken cancer" to describe deceptive practices.