印度将银行业监察员的权力扩大到农村合作社,并加强消费者保护。 India expands banking ombudsman powers to rural co-ops and boosts consumer protections.

印度储备银行扩大了其监察员制度,将农村合作银行包括在内,并赋予内部监察员新的权力,以给予补偿和直接接触客户。 The Reserve Bank of India has expanded its ombudsman system to include rural cooperative banks and granted internal ombudsmen new powers to award compensation and directly engage customers. 这些改革是在2025年10月1日货币政策会议期间宣布的,其目的是改善申诉的解决,提高透明度,加强金融机构对消费者的保护。 These reforms, announced during the October 1, 2025, monetary policy meeting, aim to improve grievance resolution, enhance transparency, and strengthen consumer protection across financial institutions. 改革是在对现有进程进行审查之后进行的,是加强印度银行部门信任和问责的更广泛努力的一部分。 The changes follow a review of existing processes and are part of broader efforts to boost trust and accountability in India’s banking sector.