被Meta的AI错误禁止的新西兰小企业在政府干预之后现在可以上诉。
New Zealand small businesses wrongly banned by Meta’s AI can now appeal after government intervention.
新西兰的小企业因人工智能自动调节而被错误地从Facebook和Instagram中暂停, 现在可以通过政府建立的收件箱, small.business@mbie.govt.nz, 经过部长克里斯·克的干预.
New Zealand small businesses wrongly suspended from Facebook and Instagram due to automated AI moderation can now appeal through a government-established inbox, small.business@mbie.govt.nz, after Minister Chris Penk intervened.
30多家企业报告说遭到封锁,有时是因为虚假的剥削儿童的申诉,许多企业因缺乏人力审查而感到沮丧。
Over 30 businesses reported being blocked, sometimes for false child exploitation claims, with many frustrated by lack of human review.
Penk 确保 Meta 承诺手动审查案件,承认其人工智能系统过于宽泛。
Penk secured Meta’s promise to review cases manually, acknowledging its AI system has been too broad.
该方案以企业为对象,有多达20名全职雇员,具有一定的灵活性,如果有效,可以扩展到个人。
The program targets businesses with up to 20 full-time employees, with some flexibility, and may expand to individuals if effective.
Meta没有确认受影响账户的数目,也没有公开答复这一问题。
Meta has not confirmed the number of affected accounts or publicly responded to the issue.