美国银行推出AskGPS。 AskGPS是一名AI助理,接受3 200份内部文件培训,以加快客户反应速度,节省数千个工时。 Bank of America launches AskGPS, an AI assistant trained on 3,200 internal documents to speed up client responses and save thousands of employee hours.

美国银行推出了 AskGPS,这是一款新的内部生成人工智能助理, Bank of America has launched AskGPS, a new in-house generative AI assistant trained on over 3,200 internal documents to help employees quickly answer complex questions from its global business clients. 该工具加快回应速度,减少对耗费时间的跨时区呼叫的依赖,并通过在各行业和区域推广最佳做法,提高个性化程度。 The tool speeds up responses, reduces reliance on time-consuming cross-time-zone calls, and improves personalization by surfacing best practices across industries and regions. 这是更广泛的AI战略的一部分,其中包括现有的工具,如与Erica的CashPro聊天、现金预测和智能应收款系统。 It’s part of a broader AI strategy that includes existing tools like CashPro Chat with Erica, cash forecasting, and intelligent receivables systems. 银行说,AskGPS每年可以节省数以万计的工时,帮助工作人员专注于价值更高的客户工作。 The bank says AskGPS could save tens of thousands of employee hours annually and help staff focus on higher-value client work.