True Yega Fitness突然关闭了6个台湾地点, 引发调查及163宗关于未缴纳会费及未支付工资的投诉。
True Yoga Fitness shut down six Taiwan locations suddenly, sparking investigations and 163 complaints over unpaid memberships and unpaid wages.
True Yaga Fitness突然关闭了台北、新台北市和道原的六个地点, 引述内部变化, 促使所有三个地区的消费者保护机构调查潜在侵犯消费者权利的行为。
True Yoga Fitness has abruptly closed six locations in Taipei, New Taipei City, and Taoyuan, citing internal changes, prompting consumer protection agencies in all three regions to investigate potential violations of consumer rights.
关闭在没有事先通知的情况下发生,已引发163起投诉,成员为未使用的会员申请退款,因为条例规定,如果企业有过失,需提前24小时通知并授权退款。
The closures, which occurred without prior notice, have triggered 163 complaints, with members seeking refunds for unused memberships, as regulations require 24 hours’ notice and mandate refunds if the business is at fault.
台北消费者监察官确认受影响的顾客可以取消合同,
Taipei’s consumer ombudsman confirmed affected customers can cancel contracts and claim compensation.
该公司在脸书上道歉, 并承诺很快会分享补偿细节。
The company apologized on Facebook and promised to share compensation details soon.
劳工当局也在调查雇员对延迟工资的索偿。
Labor authorities are also looking into employee claims of delayed salaries.