多伦多于11月15日在地铁平台启动危机工人计划,
Toronto starts crisis worker program on subway platforms Nov. 15 to improve safety and reduce police reliance.
从11月15日起, 多伦多将启动一个试点计划, 部署危机工作人员到Spadina、Union和Bloor-Yonge 1线地铁站的地铁平台,
Starting November 15, Toronto will launch a pilot program deploying crisis workers to subway platforms at Spadina, Union, and Bloor-Yonge stations on Line 1, with increased presence during peak hours.
24/7倡议是多伦多社区危机服务局的一部分,旨在通过提供训练有素的专业人员协助处于危机中的个人,减少对警察的依赖,改善安全。
The 24/7 initiative, part of the Toronto Community Crisis Service, aims to improve safety by providing trained professionals to assist individuals in crisis, reducing reliance on police.
骑手可以通过SafeTTC应用程序、TTC工作人员或拨打211获得支持。
Riders can access support via the SafeTTC app, TTC staff, or by calling 211.
该方案响应了2024年向TTC特别治安官发出的1 000多次与危机有关的电话,反映了在使用非执法人员处理过境心理健康紧急情况方面的更广泛努力。
The program responds to over 1,000 crisis-related calls to TTC special constables in 2024 and reflects a broader effort to use non-law enforcement personnel for mental health emergencies in transit.
官员们认为这是一个可扩展的模式,可加强全系统的安全和福祉。
Officials view it as a scalable model to enhance safety and well-being across the system.