首先,银行在尼日利亚为视力和身体有障碍的客户推出包容性银行服务。 FirstBank launches inclusive banking services in Nigeria for visually and physically challenged customers.

第一家银行正在分阶段为尼日利亚各地盲目、部分视力失明和身体有障碍的客户提供专门的金融服务。 FirstBank is rolling out specialized financial services for blind, partially sighted, and physically challenged customers across Nigeria in phases. 该倡议包括盲文、音频、大型印刷和数字交易文件和小册子、带有高调屏幕和语音提示的自动取款机、触觉卡和记号卡,以及加强安全功能,如软式密码和标志。 The initiative includes braille, audio, large print, and digital transaction documents and brochures, ATMs with high-contrast screens and voice prompts, tactile and braille-inscribed cards, and enhanced security features like soft PINs and tokens. 这项努力支持尼日利亚的金融普惠战略和联合国《残疾人权利公约》,目的是使所有客户不论能力如何都能独立、安全地进行银行业务。 The effort supports Nigeria’s financial inclusion strategy and the UN Convention on the Rights of Persons with Disabilities, aiming to enable independent, secure banking for all customers regardless of ability.