哪一个? Which? 控告英国住房和旅行保险公司普遍失败, 引用高额拒绝索赔和误导性做法, 敦促FCA采取紧急行动.
Which? accuses UK home and travel insurers of widespread failures, citing high claim rejections and misleading practices, urging urgent FCA action.
哪一个? Which?
Which?
已经向英国金融行为管理局提出超级申诉,指控母国和旅行保险市场系统失灵,包括低索赔接受率、误导做法和监管执法不力。
has filed a super-complaint with the UK’s Financial Conduct Authority, accusing the home and travel insurance markets of systemic failures including low claims acceptance rates, misleading practices, and inadequate regulatory enforcement.
消费者群体强调广泛的客户危难,尽管政策涵盖范围广,仍有数千人被拒绝提出有效索赔,并列举了旅行被缩短或风暴损害索赔因技术细节细微而被驳回的案例。
The consumer group highlights widespread customer distress, with thousands denied valid claims despite policy coverage, citing cases where trips were cut short or storm damage claims rejected due to minor technicalities.
虽然汽车保险报销申请几乎得到普遍批准,但家事和旅行报销申请分别有三分之一和将近五分之一被驳回。
While car insurance claims are approved nearly universally, home and travel claims are rejected in over a third and nearly one in five cases, respectively.
FCA有90天时间来回应,
The FCA has 90 days to respond, following Which?’s call for urgent reforms to protect consumers and ensure accountability.