ACIC起诉RACQ保险公司误导了570,000名客户,将2019年至2024年期间的虚假溢价作比较。 ASIC sued RACQ Insurance for misleading 570,000 customers with false premium comparisons from 2019 to 2024.

澳大利亚证券和投资委员会(ASIC)对RACQ保险公司提起诉讼,指控它在更新通知中使用“上期保费”的夸大数字,误导了2019年至2024年的570 000名客户。 The Australian Securities and Investments Commission (ASIC) has sued RACQ Insurance over allegations it misled over 570,000 customers from 2019 to 2024 by using inflated "last period premium" figures in renewal notices. 这些比较往往显示增长率低于实际费率,使消费者对费用产生误导,特别是在生活费危机期间。 These comparisons often showed smaller increases than actual rates, misleading consumers about costs, especially during a cost-of-living crisis. 这种做法影响到多种保险类型,尽管早期提出投诉,但仍在继续,多年来没有采取任何纠正行动。 The practice affected multiple insurance types and continued despite early complaints, with no corrective action for years. ASIC声称,虚假比较妨碍了公平竞争和消费者决策。 ASIC claims the false comparisons hindered fair competition and consumer decision-making. RACQ承认了这一问题,说经过媒体调查后自我报告,道歉,并与监管者合作。 RACQ admitted the issue, said it self-reported after a media inquiry, apologized, and is cooperating with regulators. 此案寻求处罚、宣布和宣传令。 The case seeks penalties, declarations, and publicity orders.