Zillow在其Flex方案和列名规则中就据称的欺骗行为提出诉讼,声称隐藏费用使佣金膨胀。 Zillow sued over alleged deception in its Flex program and listing rules, claiming hidden fees inflate commissions.

Zillow正面临一场集体诉讼, 指控其Flex方案和列出政策误导消费者, 可能会使房地产委员会膨胀。 Zillow is facing a class-action lawsuit alleging its Flex program and listing policies misled consumers, potentially inflating real estate commissions. Zillow公司声称,Zillow公司将买家指向代理公司,这些代理公司向该公司支付高达40%的佣金——去年收入超过20亿美元——而没有明确披露。 The suit claims Zillow directs buyers to agents who pay up to 40% of their commission to the company—over $2 billion in revenue last year—without clear disclosure. 原告辩称,使用Zillow的“联络代理人”特征导致买主相信他们正在接触上市经纪人,而不是Zillow的附属代理人,掩盖财务安排,并可能抬高价格。 Plaintiffs argue that using Zillow’s “Contact Agent” feature leads buyers to believe they’re reaching the listing broker, not a Zillow-affiliated agent, obscuring the financial arrangement and possibly driving up prices. 该诉讼还质疑Zillow的24小时列名规则,认为该规则是反竞争的,与先前的反托拉斯行动有关。 The lawsuit also challenges Zillow’s 24-hour listing rule, seen as anticompetitive, and is linked to prior antitrust actions. 它要求赔偿过去四年根据联邦和州法律使用Zillow指定代理人的美国买主的损失。 It seeks damages for U.S. buyers who used Zillow-referred agents in the past four years under federal and state laws. Zillow否认这些说法,称其不准确,并承诺进行强有力的辩护。 Zillow denies the claims, calling them inaccurate and pledging a strong defense.