印度通过AI、块链和UPI扩大数字治理,但农村接入和基础设施差距仍然是挑战。 India expands digital governance with AI, blockchain, and UPI, but rural access and infrastructure gaps remain challenges.

印度正在通过CPGRAMS等倡议扩大数字治理。 CPGRAMS每年处理260多万宗申诉,处置率为95%;电子办公室将95%的中央秘书处档案数字化。 India is expanding digital governance through initiatives like CPGRAMS, which handles over 2.6 million grievances yearly with a 95% disposal rate, and e-office, digitizing 95% of central secretariat files. 正在利用AI、块链和IoT等技术进行预测性治理、透明度和改善公共服务,包括面部识别养恤金和数字生活证书。 Technologies such as AI, blockchain, and IoT are being leveraged for predictive governance, transparency, and improved public services, including facial recognition for pension access and digital life certificates. 虽然城市地区受益于UPI、AI聊天机和连锁试点,但由于连通性、识字率有限和基础设施不可靠,农村和老年人面临挑战。 While urban areas benefit from UPI, AI chatbots, and blockchain pilots, rural and older populations face challenges due to limited connectivity, literacy, and unreliable infrastructure. 政府的目标是在卫生、福利和教育领域建立包容性的数字化公共基础设施,但成功与否取决于可用性、信任和公平获取,而不仅仅是技术。 The government aims to build inclusive digital public infrastructure in health, welfare, and education, but success depends on usability, trust, and equitable access, not just technology. 真正的进展取决于克服数据质量问题、电力短缺和过时的程序,确保系统减少官僚作风,公平服务全体公民。 Real progress hinges on overcoming data quality issues, power shortages, and outdated processes, ensuring systems reduce bureaucracy and serve all citizens fairly.