英国保险公司向270K驾驶员支付2亿英镑的赔偿金,以支付不公平的索赔扣减。 UK insurers to pay £200M in compensation to 270K motorists over unfair claim deductions.

在财务行为管理局发现一些承保人因车辆索赔被盗或注销而短期更换客户之后,大约270 000名英国汽车司机将获得2亿英镑的赔偿。 Around 270,000 UK motorists are set to receive £200 million in compensation after the Financial Conduct Authority found some insurers short-changed customers on stolen or written-off vehicle claims. 近15万英镑已经收到1.29亿英镑,其余的将随后收到。 Nearly 150,000 have already received £129 million, with the rest to follow. 联邦民航局发现对假定的先前存在的损害进行自动扣减,对谨慎驾驶员的影响格外大。 The FCA discovered automatic deductions for assumed pre-existing damage disproportionately affected careful drivers. 承保人修订了索赔程序以满足《公平竞争法》规定的消费者义务,并将直接与受影响的客户联系。 Insurers have revised claims processes to meet the FCA’s Consumer Duty, and affected customers will be contacted directly. 对索赔处理不满意的人应首先与其承保人联系,然后在必要时与金融监察员服务局联系。 Those dissatisfied with claim handling should first contact their insurer, then the Financial Ombudsman Service if needed.