NV Energy要求偿还42 000名客户的32.6M美元退款,这些客户由于2017年的开单错误而多收了费用。 NV Energy seeks $32.6M in refunds for 42,000 customers overcharged due to a 2017 billing error.

NV Energy提议向受费率错误分类错误影响的42 000余名客户再退款3 260万美元,包括利息,该错误错误地将多家庭住所计为单家庭之家。 NV Energy is proposing an additional $32.6 million in refunds, including interest, to over 42,000 customers affected by a rate misclassification error that incorrectly billed multi-family residences as single-family homes. 这一错误可追溯到2017年6月23日,导致当前客户和前客户的超额收费。 The error, which dates back to June 23, 2017, led to overcharges for both current and former customers. 该公司已经发放了540万美元的退款,并将雇用一家第三方公司审查纠正行动。 The company has already issued $5.4 million in refunds and will hire a third-party firm to review corrective actions. 内华达州公共事业委员会必须在退款前批准提案,对活跃账户进行账单抵免,并将支票寄给前客户。 The Public Utilities Commission of Nevada must approve the proposal before refunds are issued, with bill credits for active accounts and checks mailed to former customers. NV Energoprojekt公司不会要求那些因错误而付款不足的人偿还费用。 NV Energy will not seek reimbursement from those who underpaid due to the error.