随着账单的上涨,英格兰和威尔士的水投诉激增,负担能力问题激增。 Water complaints soar in England and Wales as bills rise, affordability issues surge.

向供水监督员提出的家庭投诉在英格兰和威尔士达到了九年之久的最高点,同时自该行业私有化以来,该行业的账单大幅上涨。 Household complaints to the water watchdog have hit a nine-year high in England and Wales, coinciding with significant bill hikes since the industry's privatization. 向水消费者理事会提出的申诉今年增加了3%,达到8 235起,其中66%的投诉涉及计费问题。 Complaints to the Consumer Council for Water increased 3% to 8,235 this year, with billing issues accounting for 66% of these complaints. 家庭平均账单从每年不到500英镑增加到600英镑以上,预计还会进一步增加。 The average household bill rose from under £500 to over £600 annually, with further increases expected. 值得注意的是,关于法案负担能力的投诉激增了138%。 Notably, complaints about bill affordability surged 138%. 约克郡水利公司、泰晤士河水公司和西南水利公司等水利公司,根据投诉,表现最差。 Water firms like Yorkshire Water, Thames Water, and South West Water were among the worst performers based on complaints.