NHS Highland公司命令为病人因未能适当检查风险而受伤道歉。 NHS Highland ordered to apologize for patient's fall injuries after failing to properly screen for risks.

苏格兰公共服务监察员命令NHS Highland在病人因流鼻血而入院、摔倒并因泄漏而骨折后向病人家属道歉。 The Scottish Public Services Ombudsman has ordered NHS Highland to apologize to a patient's family after the patient, admitted for a nosebleed, fell and suffered fractures due to a spill. 监察员发现有几个缺点,包括没有完成秋天筛查和缺乏坎多尔程序的责任。 The ombudsman found several failings, including incomplete fall screenings and a lack of Duty of Candour process. 建议包括防止坠落的步骤以及加强与病人和家庭的沟通。 Recommendations include steps to prevent falls and better communication with patients and families.