特别服务协定更新系统,使工作人员能够处理来自任何地方的电话,提高服务一致性。 SSA updates systems to enable staff to handle calls from anywhere, boosting service consistency.

社会保障署(社保署)已更新其系统,以便在工作人员报告处理来自其惯常地区以外电话的问题后,改善电话服务。 The Social Security Administration (SSA) has updated its systems to improve phone services after staff reported issues handling calls from outside their usual area. 这一改变使雇员能够协助打电话者,不论地点,解决对服务一致性的关切。 This change allows employees to assist callers regardless of location, addressing concerns about service consistency. 最新资料是社援现代化工作的一部分,是对人员减少和效率问题的回应。 The update is part of SSA's modernization efforts and response to staffing reductions and efficiency concerns.