北卡罗来纳州车管部面临苛刻的等待时间和工作人员问题,引发了对改革的审计建议。 North Carolina's DMV faces severe wait times and staff issues, prompting audit recommendations for reforms.

根据州审计员戴夫·博利克 （Dave Boliek） 的审计，北卡罗来纳州的 DMV 面临着漫长的等待时间和工人士气低落的问题。 North Carolina's DMV is facing long wait times and low worker morale, according to audits by State Auditor Dave Boliek. 该报告将人手不足和过时的系统作为关键问题,自2019年以来,等待时间增加了15.5%。 The report cites understaffing and outdated systems as key issues, with wait times increasing 15.5% since 2019. 审计建议,把车管处变成一个独立于运输部的自主机构,并实施人员配置分析和业绩仪表板。 The audit recommends turning the DMV into an autonomous agency, separate from the Department of Transportation, and implementing a staffing analysis and performance dashboard. DMV和DOT酋长同意大部分建议,但反对分离。 The DMV and DOT chiefs agreed with most recommendations but oppose separation.