Liam Coleman将于2025年10月10日担任金融监察员署的临时主席。 Liam Coleman will become the interim chair of the Financial Ombudsman Service on October 10, 2025.

合作银行前首席执行官Liam Coleman将于2025年10月10日接任金融监察员服务处临时主席。 Liam Coleman, former CEO of The Co-operative Bank, will take over as interim chair of the Financial Ombudsman Service (FOS) on October 10, 2025. 这是Zahida Manzoor男爵夫人在两任后离职之后发生的。 This follows Baroness Zahida Manzoor's departure after two terms. 财务监督处和财务行为管理局正在努力使财务补救制度现代化,包括就金融公司的案件费进行协商,以促进早日解决。 The FOS and the Financial Conduct Authority (FCA) are working to modernize the financial redress system, including consultations on case fees for financial firms to promote early resolution. FOS在2024-25年处理了305 726起投诉,这是六年来数量最多的一次。 The FOS handled 305,726 complaints in 2024-25, its highest number in six years.